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Recognising strong team players and recruiting from within


Career development within a supportive environment is an important factor when your circumstances change, says Lou Rowe, our Business Administrator, who has worked for Modulift since 2018.

I've been in transport/delivery roles most of my working life in one way or another. I've shipped fake snow, chemicals, catalogues, t-shirts, fertiliser and everything in between.

When I saw the advert for a Despatch Administrator with Modulift in 2018, I looked at the job spec and felt confident as I could tick all the boxes.

During my interview Modulift felt like the company for me. The right job, with training and development opportunities available along with potential career development. I was chuffed to bits to be offered the job.

Working as Despatch Administrator was one of my favourite roles.It was fast paced and at times mentally exhausting, but I enjoyed it. The challenge of reaching and keeping our 100% on time delivery became a bit of an obsession. I was able to make the role my own, taking on greater responsibility which included the purchasing of consumables.

A change in role

However, my circumstances changed last summer which meant having to re-think my work/life balance. Whilst I loved my job, it was time to make some changes. I became aware of a position for a Business Administrator, working alongside Tom, the Business Systems and HR Manager who originally interviewed me. I had a look at the job description and decided to ask him for a chat about the role.The role was part time, which was something that fitted in with the changes I needed to ensure a work life balance so I could spend more time at home with my daughter, so when I was offered the job I could not have been happier.

Getting the right balance

It's a completely different role from anything I have done before, but the experience I have with my roles in despatch were an advantage for me as they're easily transferable skills.There is a lot to learn as Modulift are very process driven – being responsible for the safety of others when designing and manufacturing lifting equipment is taken very seriously here.

I have got the balance just right with jobs I love and quality time at home with my family. I also got to stay here at Modulift, where I very much enjoy working. 

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